Terms of Service

Thank you for your order placed at Vikni Designs on eCrater!

NOTE: B4 WE CAN MAKE YOUR PIECE WE NEED YOUR SIZE INFORMATION!

Using a sewing tape or string and a ruler please measure:

1 ) Bust (around your body over your Bust) = ?
2) Under Bustline (around your body just Under your Bust) = ?
3) Bra and Cup Size (example: 34C) = ?
4) Size you normally wear in a Shirt/Blouse (example: "XS, S, M, L, XL") = ?

If Ordering a Bikini we would need the above measurements AND these as well:
1 ) Hips = ?
2) Waist = ?

If you don't have a sewing tape measure, use some type of string and note the length around then measure the string on a yard stick, ruler or a metal tape measure.

Please send to: custserv@viknidesigns.com

PAYMENT POLICY:

Accepting payments via Paypal only.

SHIPPING POLICY:

Please understand that all items are "Custom Made to Order" for you specifically after you purchase.

Due to high demand for my specialty handmade crocheted items it's now taking 2 to 3 weeks BEFORE I can ship your item(s). It then "typically" will take 2-5 days to be delivered anywhere in the continental USA and 10-14 days "typically" Internationally. . Germany however, due to very long wait times at their Customs Facility; can possibly take even longer, 6-8 weeks from some reports.

All items are shipped within 2-3 weeks after your payment is received via first-class or Priority Mail as appropriate with USPS. A delivery confirmation will be sent to you if shipped within the US via your Etsy email address. You can follow your items on the web at USPS.com.

REFUNDS and EXCHANGES:

Refunds cannot be provided for "wearable items" for health and safety reasons and cannot be re-stocked or re-sold. All our items are "Custom Made to Order" for you specifically after you purchase for a proper fitting.
No refunds provided on items claimed "not to be received" once "Confirmed Delivered" by the USPS, please ensure you provide a valid shipping address!

International first class shipments are not tracked via USPS unless shipped by USPS Express Shipping.

ATTENTION INTERNATIONAL SHOPPERS from outside the US!

The BUYER is 100% responsible for any taxes, customs fees or other charges levied by your home countries PO even those countries not specifically mentioned here. The fees if assessed, are typically paid to your local PO at time of pick-up.

This is especially important for EU, UK and Swiss shoppers as customs / vat / postal handling fees on the purchase (not shipping) price are expected to be levied.

UK Tax & Duty
https://www.gov.uk/goods-sent-from-abroad/tax-and-duty

Switzerland Tax & Duty
www.ch.ch/en/ordering-goods-abroad/


SHIPPING to ITALY: SORRY, WE DO NOT SHIP ANY ITEMS TO ITALY due to restrictions on "NO Haberdashery and sewn articles of any kind, including trimmings and lace; handkerchiefs; scarves; shawls, needlework including stockings and gloves; bonnets, caps, and hats of any kind."

http://pe.usps.com/text/imm/il_008.htm

Here is the link for USPS Priority Express shipping cost via the US Post Office website: http://postcalc.usps.com/

For more information about shipping cost of USPS Express Mail International service. Please read on usps.com website: https://www.usps.com/send/gxg.htm?